Privacy Policy

1. Introduction

Welcome to GetMatches.ai. By accessing or using our website, applications, or any related services (collectively, the "Service"), you agree to the collection and use of information in accordance with this Privacy Policy. Please read it carefully before using our Service.

GetMatches.ai is operated by BeyondReal ("we," "us," or "our"). We are committed to protecting your privacy and handling your data transparently and securely.

2. Information We Collect

2.1 Information You Provide Directly

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

• Usage information (pages viewed, features accessed, time spent)
• Device information (IP address, browser type, operating system)
• Technical data (screen resolution, language preferences)
• Cookies and similar tracking technologies

3. How We Use Your Information

3.1 Service Delivery

• Creating and managing your account
• Training your personal AI model using only your uploaded images for your exclusive use
• Generating AI images according to your requests using your personal model
• Storing and displaying your generated images in your gallery
• Processing payments and managing subscriptions
• Providing customer support and responding to inquiries

3.2 Service Improvement

• Analyzing anonymized usage patterns to improve features and user experience
• Developing new features and functionalities
• Improving our platform performance and infrastructure

3.3 Communication

• Sending transactional emails (account confirmations, password resets, receipts)
• Notifying you about service changes or security alerts
• Sending marketing communications (you are automatically subscribed but can opt out anytime)

3.4 Security and Compliance

• Detecting and preventing fraud, abuse, or security incidents
• Enforcing our Terms of Service
• Complying with legal obligations
• Protecting our rights and safety, and that of our users

4. How We Share Your Information

4.1 Service Providers

We share information with trusted third-party service providers who help us operate the Service:

These providers are contractually obligated to protect your data and use it only for the purposes we specify. They act as data processors under our instruction and do not use your data for their own purposes.

4.2 Legal Requirements

We may disclose your information if required by law, in response to valid legal processes (subpoenas, court orders), or to protect our rights and safety.

4.3 Business Transfers

If GetMatches.ai is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

5. Data Storage and Security

5.1 Security Measures

We implement reasonable security measures to protect your information:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Regular security assessments and monitoring
• Access controls and authentication requirements
• Passwordless authentication (no passwords to store or compromise)

5.2 Data Retention

6. Your Privacy Rights

6.1 General Rights (All Users)

6.2 EU/EEA/UK Users (GDPR)

If you are located in the European Union, European Economic Area, or United Kingdom, you have additional rights under GDPR:

• Right to lodge a complaint with a supervisory authority
• Right to be informed about automated decision-making (we do not engage in this)

Legal Basis for Processing: Contractual necessity, legitimate interests, consent (for marketing), and legal obligations.

6.3 California Users (CCPA/CPRA)

If you are a California resident, you have rights under CCPA/CPRA:

• Right to know what personal information we collect, use, and disclose
• Right to delete personal information (subject to exceptions)
• Right to opt-out of sale (note: we do not sell personal information)
• Right to non-discrimination for exercising your rights

6.4 How to Exercise Your Rights

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

7.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Note that disabling essential cookies may impair Service functionality.

8. Children's Privacy

9. International Data Transfers

If you access GetMatches.ai from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

When transferring personal information internationally, we rely on legal mechanisms such as Standard Contractual Clauses (SCCs), adequacy decisions, or your explicit consent.

10. Marketing Communications

By creating an account, you are automatically subscribed to receive marketing emails about new features, offers, and tips. You can opt out anytime by clicking "unsubscribe" in any marketing email.

Note: You cannot opt out of essential transactional emails (receipts, password resets, security alerts, etc.).

11. Data Breach Notification

In the event of a data breach affecting your personal information, we will:

• Investigate the breach promptly
• Take steps to mitigate harm and prevent future breaches
• Notify affected users within 72 hours (where required by law)
• Notify relevant supervisory authorities as required

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new features. When we make changes, we will update the "Last Updated" date and notify you for significant changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Information

14. Acknowledgment

By using GetMatches.ai, you acknowledge that you have read, understood, and consent to the collection, use, and sharing of your information as described in this Privacy Policy.